Refund Policy

Refund Policy for Studio Booking – Dad’s Money Studio

1.1. Booking Confirmation:

A 100% advance payment is required to confirm any studio booking.
The remaining balance of excess usage of studio must be paid before the session close.
Booking is confirmed only upon receipt of the 100% advance payment.

1.2. Payment Methods:

1.3. Non-Refundable Fees:

Any processing fees, transaction fees, or taxes paid at the time of booking are non-refundable under any circumstances.

2.1. Cancellations Made 48 Hours or More Before Booking Date:

Eligible for a 50% refund of the advance payment.
The remaining 50% will be retained as a cancellation fee to cover administrative and opportunity costs.

2.2. Cancellations Made Less Than 48 Hours Before Booking Date:

2.3. No-Show Policy:

If the client fails to show up for the booking without prior notice, no refund will be provided.
The entire advance payment will be forfeited as a cancellation fee.

2.4. Partial Cancellations:

If a client books the studio for multiple hours/days and wishes to cancel only part of the booking, refund eligibility will be determined based on when the cancellation request is made:
- 48+ hours in advance: 50% refund of the cancelled portion.
- Less than 48 hours: No refund for the cancelled portion.

3.1. Rescheduling Requests:

Clients may request to reschedule their booking at least 48 hours in advance, subject to studio availability.
The new booking date must be within 30 days of the original booking.
Only one rescheduling request is allowed per booking.

3.2. Rescheduling Less Than 48 Hours Before Booking Date:

If the request is made less than 48 hours before the scheduled time, it will be treated as a cancellation, and no refund will be provided.

3.3. Non-Availability on Rescheduled Date:

If the studio is unavailable on the requested reschedule date, the client must choose another date within 30 days.
If the client refuses to reschedule, the original booking will be considered cancelled, and no refund will be provided.

4.1. Refund Eligibility & Processing Time:

Eligible refunds (if applicable) will be processed within 7-10 business days from the date of cancellation approval.
The refund amount will be credited to your source account in 5-7 business days.

4.2. Refund Mode:

Refunds will be issued through the original payment method.
If the original payment method is unavailable, an alternative method may be used at the studio’s discretion.

4.3. Deductions from Refund Amount:

Any transaction processing fees, bank charges, or administrative fees will be deducted from the refundable amount.
If the studio has already incurred expenses (e.g., special setup, equipment rental, customized arrangements), those costs will be deducted from the refund.

5.1. Events Beyond Control:

If a booking is cancelled due to natural disasters, government restrictions, pandemics, extreme weather, strikes, or any unforeseen emergencies, Dad’s Money Studio will not be liable for refunds.
However, the client will be allowed to reschedule the booking within 30 days without additional charges.

5.2. Studio-Initiated Cancellations:

If Dad’s Money Studio needs to cancel a booking due to unforeseen issues (e.g., technical failures, maintenance, staff unavailability), the client will be offered:
- A full refund of the advance payment OR
- The option to reschedule at no extra cost.

6.1. Early Termination by the Client:

If the client decides to leave before their booked time is completed, no partial refund will be provided.

6.2. Violation of Studio Rules:

If a booking is terminated due to a client violating studio rules (e.g., smoking, alcohol, drugs, misconduct, damage to property), no refund will be issued.

6.3. Refund Request Disputes:

Any disputes regarding refund eligibility must be submitted in writing within 7 days of cancellation.

By booking with Dad’s Money Studio, you confirm that you have read, understood, and agreed to this Refund Policy.